New online case status tool for USCIS customers

USCIS announced the launch of a new online inquiry tool designed to expand users’ access to their case information. Say for example, if you filed your application for citizenship months ago, and there has been an unusual delay in obtaining results. In Los Angeles, it used to be that you would have to stand in a long line going around the block at the crack of dawn and then wait several more hours inside the office before you could speak to an officer. Then, a few years ago, USCIS started offering online appointments through INFOPASS so clients or their attorneys could come in at set times to make their case status inquiry, thus eliminating a lot of delay. While at the beginning, this INFOPASS system did improve some time delays, recently, it is back to business as usual, with some case inquiries taking up to 4 hours, even if you asked for the earliest appointment slot available. Hoping that with this new tool, which gives more information than previous online case inquiry tools, there will be less of a need to make in person inquiries. This would save time and resources not only for the public and attorneys but for the already over-extended USCIS officers. More information can be found at the USCIS official website here.